FTC targets Uber’s shady subscription tactics
April 21, 2025, 1:20 pm
The Federal Trade Commission has taken aim at Uber for allegedly tricking subscribers into recurring charges by enrolling customers and making cancellations a labyrinthine process. Multiple lawsuits allege deceptive billing practices centered on the Uber One subscription, prompting legal action that puts a spotlight on the company’s customer safeguards.
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To nobody's surprise, Uber has allegedly mislead customers about its Uber One subscription service.
FTC sues Uber over ‘deceptive’ subscription service Financial Times
The Federal Trade Commission filed a lawsuit Monday against Uber, alleging the ride-hail and delivery giant charged customers for its Uber One subscription service without their consent. The lawsuit also claims Uber failed to deliver the savings promised in its subscription service and made it...
FTC Sues Uber, Alleging Deceptive Billing Practices The Information
The FTC’s suit alleges that some customers who signed up for a free trial were automatically charged for the service before their trial ended.
The FTC claimed that users are "wrongly promised savings" when they sign up for Uber One, and that the company makes it difficult to cancel the subscription.
Uber is being accused of using a “deceptive billing and cancellation process” for its Uber One subscription service, according to a lawsuit filed by the Federal Trade Commission Monday. The ridehailing company would enroll people in its subscription service and then charge them without consent,...
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